We love the technology, in the same way as a car aficionado will spend an entire weekend polishing a valve cover on a motor, just because it âhas to be perfectâ.
We have been providing reliable hosting since 2005, and serve thousands of clients in over 100 countries worldwide, ranging from start-ups to multi-nationals. Our engineers and network architects have been building computer networks since the early 1990âs. There is a major difference between engineers who started working with computers a few years back and have received certificates from RedHat or Microsoft, but donât have the deep rooted experience to thoroughly comprehend your requirement and how to deliver exactly what you need, quickly and effectively.
In this industry, itâs very important to own your own equipment.
Servers, storage systems, network hardware, all of it⦠Itâs the only way you can honestly guarantee any level of reliability. Otherwise you are at the mercy of 3rd party resellers or providers. We own our own hardware and are quite open about that. Which means you can rest assured that your web site is hosted on by far the most superior servers, and your data is travelling over the most redundant and secure paths available today.
We have some pretty serious talent here.
Our technical support engineers are quite simply the best in the business with vast experience in designing and implementing wide and local area networks, and hosting too (thatâs the simple part). We send our engineers to all types of training facilities. We have RedHat Certified Engineers, VMware Certified Professionals, Microsoft Certified Systems Engineers, as well as those that donât have any certifications at all, but somehow manage to know everything about everything. Simply put, we have excellent personnel. 20 technical support engineers, and 6 on site datacentre / NOC support technicians, and a shift supervisor who reports directly to company directors on shift 24/7/365.
Our dedication and caring for your business begins in the data-centre.
Each and every day, thousands of business owners are faced with the complicated decision of choosing a web host for their web sites, emails, and databases. There are multitudes of web hosting companies on the internet that claim to provide reliable and stable hosting, but within a short time, their own sites are down, their rented servers are gone, and their customers are left with nothing more than a memory of their website.
A web host can have the best technicians and the best intentions; however, if their machines are not mission critical servers there isnât much that can be done when hardware failure time comes around. Hardware fails, yes, but if you pay eight times as much to buy a DL380 G7 versus a Supermicro with a single PSU and desktop parts, you wonât be down, which means your site wonât be down, which in the end, means that you get what you pay for.